Privacy Policy

Learn how we collect, use, and protect your personal information

Last updated: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as:

  • Account registration information (name, email, phone number)
  • Business information and documentation
  • Product listings and content
  • Communications with our support team
  • Payment and banking information

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our vendor services
  • Process transactions and payments
  • Communicate with you about your account
  • Improve our platform and services
  • Comply with legal obligations
  • Prevent fraud and ensure platform security

Information Sharing

We may share your information in the following circumstances:

  • With your consent
  • To comply with legal requirements
  • With service providers who assist in our operations
  • In connection with a business transfer or merger
  • To protect our rights and prevent fraud

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your information
  • Data portability
  • Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze platform usage
  • Improve user experience
  • Provide targeted communications

You can control cookie settings through your browser preferences.

Contact Us

For privacy-related questions or requests, contact us at:

  • Email: privacy@shopzawy.com
  • Phone: +2 21 20 30 20
  • Address: 346 H El-Ahraam Gardens, Giza, Egypt