Privacy Policy
Learn how we collect, use, and protect your personal information
Last updated: January 1, 2024
Information We Collect
We collect information you provide directly to us, such as:
- Account registration information (name, email, phone number)
- Business information and documentation
- Product listings and content
- Communications with our support team
- Payment and banking information
How We Use Your Information
We use the information we collect to:
- Provide and maintain our vendor services
- Process transactions and payments
- Communicate with you about your account
- Improve our platform and services
- Comply with legal obligations
- Prevent fraud and ensure platform security
Information Sharing
We may share your information in the following circumstances:
- With your consent
- To comply with legal requirements
- With service providers who assist in our operations
- In connection with a business transfer or merger
- To protect our rights and prevent fraud
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Employee training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your information
- Data portability
- Withdraw consent where applicable
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze platform usage
- Improve user experience
- Provide targeted communications
You can control cookie settings through your browser preferences.
Contact Us
For privacy-related questions or requests, contact us at:
- Email: privacy@shopzawy.com
- Phone: +2 21 20 30 20
- Address: 346 H El-Ahraam Gardens, Giza, Egypt